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Rugged power protection solutions enable superior reliability for colocation provider Hurricane Electric

Hurricane Electric is a leading colocation provider serving clients with a wide array of technology needs. Hurricane Electric is connected to 75 major exchange points and exchanges traffic with more than 3,300 different networks. Hurricane Electric has four redundant paths crossing North America, two separate paths between the U.S. and Europe, and rings in Europe and Asia. The firm also owns and operates two multi-tenant data centers in Fremont, Calif. Read how Eaton provided a power protection solution with superior reliability. 

Summary

Challenge

To account for a 208,000 square foot data center expansion and to ensure maximum availability within the new space, Hurricane Electric sought a large power protection solution capable of keeping pace with its clients and their multitude of servers. Beyond capacity requirements, superior reliability topped the company’s list of prerequisites for a new solution. Other key factors included a UPS that could offer outstanding efficiency, a low overall cost of ownership and a small footprint. 

Solution

Results

The Eaton Power Xpert 9395 UPS offered the capacity and efficiency Hurrican Electric was looking for in a size that fit the space available.

Challenge: a UPS with a small footprint needed for a large colocation facility

The efficiency and total cost of ownership were the biggest factors in our decision to go with this unit. Not only is this unit greener than other units by being more efficient, but it saves us money in the long run.

Benny Ng, Director of infrastructure

Solution: Eaton’s Power Xpert 9395 UPS offering unprecedented power performance

Offering unprecedented power performance, reliability and efficiency, the 9395 delivers the highest level of reliability and availability. “When we built out our other data centers and phase one of this data center, this product didn’t exist,” Ng says, noting that each UPS is tasked with safeguarding as many as 3,000 servers. “We did a fairly exhaustive search when picking out the new UPSs. The 9395 with the various efficiency features just stood out for us, and the price was right.” 

Results: Safeguarding thoughts of servers

The high efficiency of the Eaton Power Xpert 9395 UPS reduces utility costs, creates cooler operating conditions, enhances reliability and extends the overall life of the UPS components. Hurricane Electric paired its 9395 units with Eaton Energy Saver System (ESS), which enables the UPS to attain an industry-leading efficiency level of 99 percent. “Our target was to achieve 99 percent efficiency,” Ng emphasizes. “And we found that in the Eaton UPS with Energy Saver System.”

Using ESS, the UPS intelligently adapts to utility power conditions while supplying clean power to the connected equipment. Because UPSs using ESS maintain 99 percent efficiency even when lightly loaded, the technology can deliver gains of up to 15 percentage points in efficiency over traditional models in the typical operating range. The 9395 with ESS not only limits heat loss but enhances total cost of ownership and saves on maintenance for Hurricane Electric. Ng is especially impressed with the unit’s concurrent maintenance design, which further contributes to high availability and uptime. Technicians can service key components in a redundant module while the other module carries the load.

The 9395’s ability to deliver unparalleled reliability can be attributed in part to its inherent redundancy option, which allows the unit to be configured so its uninterruptible power modules (UPMs) automatically act as N+1 redundant systems, a benefit that Hurricane Electric opted to engage. Traditional UPS manufacturers, on the other hand, cannot deliver this supplemental availability without adding a more costly second UPS.

Even more, the colocation provider relishes the 9395’s small footprint. With the smallest footprint and lowest weight of any UPS in its class—50 to 60 percent less than competitive units—the 9395 doesn’t consume valuable real estate that Hurricane Electric can instead profit from. “These units allow me to be more competitive in terms of being able to sell colocation,” Ng sums up. “These units save me money every year; I can take those savings and adjust what I charge my clients accordingly.” 

These UPSs have done exactly what I bought them to do since the day they were installed. They give me peace of mind. If my utility ever provides me anything less than perfect power, I know I don’t have to worry about it.

Benny Ng, Director of infrastructure

Result: With the 9395 units safeguarding the thousands of servers that comprise the fabric of its business Hurricane Electric is able to...

• Protect mission-critical customer servers with unparalleled reliability
• Ensure the highest level of uptime with ultimate availability delivered through the 9395’s redundancy
• Achieve industry-leading 99 percent efficiency and save on utility costs with ESS
• Preserve space for other equipment, thanks to the 9395’s small footprint
• Maintain the ultimate health of its units with easy serviceability of the UPS, plus an Eaton service plan

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